What we do for customers.
Fast ‘n’ Easy Computers was founded in Manchester in March 1994 as a bespoke PC manufacturer, focused on personal service. Since that time our company has evolved to focus more extensively on IT services as the PC industry has changed.
Thirty-two years is a long time in the PC industry, so you can be sure we’ve seen plenty of broken machines (and usually fixed them), badly installed systems (and reconfigured them), poor equipment (and replaced it), and shoddy work (and put it right).
Our biggest focus these days is securing systems and helping customers recover from security breaches—whether that’s a single home PC or an extended network across multiple sites. Properly configured and well-maintained systems are far less likely to suffer security problems in the first place, and a planned disaster recovery setup helps minimise disruption if anything does get through or goes wrong.
Quite simply if your IT advisor doesn’t talk about backup and security they are not doing their job.
Local Focus
From our small industrial unit in Hazel Grove, Stockport, we support local customers with IT services and equipment, and we also work with businesses across the North West of England, some of which have satellite locations across the UK.
For consumers we operate both an on-site service, as well as a drop off / work area at our premises. We can often instantly evaluate brought in problematic machines, while providing a workshop environment to complete more complicated servicing over a number of days.
For business customers, we offer both an informal break fix informal service, and priority service contracts. With a contract in place, we can monitor, maintain, and protect your systems—from individual PCs to multi-site, multi-server environments.
Why we are different.
Personal IT support, built around you. We specialise in micro and small businesses (1–60 users) and individual customers, with named account managers and familiar support staff—so you’re not starting from scratch every time. We care about how you work, and we’ve supported some customers for more than 28 years.
Other providers can feel transactional: call-centre triage, ticket queues, and slow back-and-forth over email. We keep it simple—pick up the phone and speak to someone who can help. Sometime a problem that can hang around all day can often be resolved in minutes. You can of course still email us if you prefer.
AI and using the tools you already have.
Things have changed: enterprise-class tools are now available to small businesses—often through licences they already have. We help people understand and use these tools, so businesses of any size can work with the efficiency of the biggest organisations.
Qualifications.
Our staff are trained and qualified to CompTIA and Microsoft Standards or higher.
GTIA UK and Ireland community
As a business we collaborate with our peers through the GTIA UK and Ireland Community, with regular meetings where we discuss the state of the PC industry and best practices in the ever changing world of IT.
Apprenticeships
Apprenticeships are a great way of training staff so we use them whenever possible. The discipline of learning while you work is really successful in our field.
The diversity of tasks for our wide customer base gives our staff a very varied experience to tackle new challenges day to day.
Our favourite quotes.
“There is nothing in the world that some man cannot make a little worse and sell a little cheaper, and he who considers price only is that man’s lawful prey.”
“Quality is never an accident; it is always the result of intelligent effort.”
– Both by John Ruskin 1819-1900
Our Team
Phil Errington, BSc. MSc. PhD.(Owner and Proprietor).
Phil started with computers back in the 80s. After studying at Manchester University, he set up Fast and Easy Computers in 1994 and has run it ever since.
Morgan Howard (Chief Technician)
Morgan joined us in 2017 and completed a Level 3 and level 4 IT Apprentiship. He’s Comptia A+ and Server+ qualified and runs our support team.
Seb Moss (Technician)
Seb joined us in 2023. He is a qualified level 3 IT Support Technician.
Seb has passed CompTIA A+ in 2024.